Confirm safety without demanding details
Ask whether everyone is accounted for and whether they have a safe place, but do not request photographs, causes, or losses. Keep temporary addresses and locations private.
Offer one concrete form of help
Suggest a hotel night, clothing size, pet care, transport, meals, document replacement, storage, or a specific financial contribution. Coordinate donations so they do not receive unusable items.
- Use verified fundraising links only.
- Do not enter the property or move items without permission.
- Follow fire, police, and insurance instructions.
Use emergency services for immediate danger
Call local emergency services for active fire, missing people, injuries, gas, structural risk, or unsafe reentry. A private message is not an emergency response.